Brooks worries about exploding glass in a moving vehicle becoming a dangerous distraction, not to mention the possibility of stolen property if a window shatters while a car is parked.
“A recall is an acknowledgment that you screwed up and you’re making it right with your customers,” Brooks says.
By Stephanie Zimmermann
February 20, 2024
Hundreds of Honda HR-V owners in Illinois and around the country are complaining that their rear windows suddenly shatter after using the rear defroster — a problem the automaker acknowledges is happening with some 2023 vehicles.
In complaints filed with the National Highway Traffic Safety Administration and more informal gripes on Facebook, Reddit and other online forums, drivers describe incidents in which their back windows “shattered” or “exploded” as they were on the road or after they were parked.
Honda says it plans to roll out a fix in April or May for the problem, which it says appears to have originated during the assembly of some 2023 HR-Vs.
Click here to view the full story from Chicago Sun Times.
